Vínbúðin received the highest score of all companies in Íslenska ánægjuvogin (Icelandic Customer Satisfaction Committee), presented this morning. This is the third consecutive year that Vínbúðins‘s customers give it their highest rating. Vínbúðin received a score of 73.8. For comparison, the average of all companies in this survey was 63.0.
The goal of Íslenska ánægjuvogin is to provide organizations with coordinated measurements of customer satisfaction, as well as factors that affect customer satisfaction such as image, quality accessment and customer loyalty.
We are very proud of this accomplishment and thank our customers for their vote of confidence. We are determined to do even better in all areas, whether it be in service or social responsibility.